FAQ'S

Sustainability & Social Good 

What at Dapper Boys is sustainable?

We love being asked this because we’re so proud to be able to say that all our products are Oeko-Tex certified. This means that all materials, including every thread, button, or other accessory, has been thoroughly tested to confirm that they’re free from harmful chemicals.

What is your packaging made of?

All our packaging is made from a plant-based polymer that's 100% compostable and 100% waterproof. Plus, our bags are tear-resistant (by stretching to distribute the weight over the whole bag) which means you can use yours over and over!

Can I recycle my packaging?

Yes you sure can! And stay tuned pretty soon you'll be able to compost it too 😎

Orders & Shipping 

Where is my order?

Once your order has shipped you'll get a shipped order email including a tracking number. At the checkout you can also opt to receive updates via SMS.

Why hasn't my order shipped yet?

We do our best to hustle your order right out the door so you can enjoy it right away. Typically, that's about 72 hours after you place your order.

Where does Dapper Boys ship from?

Proudly designed in AU and made in Turkey. Your order will be dispatched from Sydney, Australia.

What is your return policy?

See our returns policy page here:

When is your next product launching?

We love that you want to stay up-to-date on fresh product drops. Sign up for our email list, and you'll be the first to know.

I have a super-specific question and I want to ask a human about it?

We love talking to people too, which is why we have a team of friendly faces standing by and ready to help. Just shoot us a message at hey@dapperboys.com

Product 

How should I wash my Dapper Boys product?

Here are some key pointers:

  • Machine wash how the label instructs.
  • Hang it to dry, but you're using a dryer, use "Air" cycle without heat.
  • In fact, stay away from high heat altogether. Organic cotton is more prone to shrinking than chemical-treated cotton.
  • That said, no need to buy a size bigger than you are. Just stay away from heat and you should be golden.

When will you have my size?

Be the first to know of new sizes, colours, styles and more by signing up to the email list.

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